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Shanghai Hongqiao Airport

Located in the west of Shanghai, 13kms form the city center. The rainbow bridge airport has been considered as the port of Shanghai Airport flights for years.  Since 1996, it has got several first prizes in the activities like "the civil aviation in the travelers' eyes" organized by the civil aviation department. it treats 8 million passenger per year. With an area of 820,000 square meters, the waiting room of the airport consists of 15 waiting halls, 18 VIP waiting halls and 15 luggage transmission system. At present, the aircraft movement of the rainbow bridge airport is about 540 per day with greater safety. A waiting building and b waiting building are connected closely to each other. As an important service window, the large waiting hall has the function of being in charge of the arriving and departing the travelers as well as landing the flights, ensuring the safety of airport production and ground service, guaranteeing the right time of the flights.

The Consulting Desks of the Waiting Building:
A Building: the comprehensive consulting desk at the center of the waiting hall including the air service, Eastern Air com, and Shanghai Air com.  
B Building: the Eastern Air com, consultation in the north of the waiting hall.

The Warm Servers with Red Hats: 
Offering service for travelers who are over 70 years old, pregnant, limb disabled. The travelers make an application at the special counter named "warm passage accompanying your traveling" in the waiting hall. The members of the warm service group with red hats and identified cards will come to help till the travelers enter into the plane.
Opening Time
: from the first departure flight to the time when the ticket selling of the last departure flight finishes.

The Handcart Service of the Red Hat:
Carrying luggage for travelers with free handcart.
Charge Standard: 10 RMB for carrying one handcart of luggage. For group luggage, 3 RMB for each if there are more than ten of the luggage.

service introduction
Carrying luggage for travelers with free handcart.
charge standard
10 RMB for carrying one handcart of luggage. For group luggage, 3 RMB for each if there are more than ten of the luggage

Handling counters for missing the plane:  No. 22 desk, the Eastern Air company

Consulting Phone for the Flights: 021-62683659   021-62688918

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