Veronique's Feedback on 13-Day China Tour

Client: Veronique
Tour Date: May 17, 2012 - May 29, 2012
Itinerary: 13 Days Beijing, Zhangjiajie, Liuzhou, Guilin, Yangshuo, Hong Kong Tour
Contact Us to about This Tour

Ruby is very professional and always responded quickly to our queries. You have a great employee that knows a lot about customers services and we are so grateful that she was appointed to us as our travel consultant.

Mr Steven Zhao,

We waited until our whole trip was completed before sending you any feedback about our experience with Ruby Zhao!

We just loved how easy and convenient it was to deal with her throughout our planning while we requested changes/addition to our customized itinerary. Everything was so easy!

Ruby is very professional and always responded quickly to our queries.

Also during our trip when she received the feedback about our disappointment with one of the Guide, she did communicated quickly with us to try to resolve/deal with the issue.

You have a great employee that knows a lot about customers services and we are so grateful that she was appointed to us as our travel consultant.

If we knows friends that will be travelling to China, will recommend your company as well as Ruby as the designated Travel Consultant.

Very Respectfully,

Veronique and Catherine

Ruby Zhao
Language: English

Hi, my name is Ruby Zhao, the travel advisor in China Highlights. Born in Guilin, I got the change to grow up among the clearest water and greenest hills in this city. Since childhood, I have always been thinking I’m a lucky girl. After four-year college life, I came back to Guilin to pursue my career and it is really pleasant that now I have been one of the big family of China Highlights. Here is full of friendliness, enthusiasm and livingness. Working and progressing together, we are seeking to provide the best tours in China based on our experience and our customers’ unique requirements. We always get happier when they are happy with our service. “Discovery your way” is our motto. Welcome to join us and make your special discovery in China.