Michele's Feedback on 11-Day China Tour

I just wanted to share our experience working with Nancy Deng. She is an excellent travel agent. She helped us with our last minute China land package and she did an excellent job! She is very customer oriented and listens carefully and takes action exactly the way the customer requests. Not many travel agents can do this. Usually, the travel agent books the standard and the customer ends up having to deviate from what they want. Nancy is the opposite. She designed the trip EXACTLY the way we wanted. She also gave suggestions to us as options and good recommendations. She is efficient and VERY timely! I am so impressed!Your company is also very impressive. I was hesitant to book a tour on the internet without having received any personal reference about your company. You proved to be everything your company promises.Separately, Nancy also helped me out in arranging transportation to the airport for my son at such short notice. As small as the task was, your company didn't care that it was such a small task.

Dear Elaine,

I just wanted to share our experience working with Nancy Deng.

She is an excellent travel agent. She helped us with our last minute China land package and she did an excellent job!

She is very customer oriented and listens carefully and takes action exactly the way the customer requests.

Not many travel agents can do this. Usually, the travel agent books the standard and the customer ends up having to deviate from what they want.

Nancy is the opposite. She designed the trip EXACTLY the way we wanted. She also gave suggestions to us as options and good recommendations.

She is efficient and VERY timely! I am so impressed!

Your company is also very impressive. I was hesitant to book a tour on the internet without having received any personal reference about your company.

You proved to be everything your company promises.

Separately, Nancy also helped me out in arranging transportation to the airport for my son at such short notice. As small as the task was, your company didn't care that it was such a small task.

Please extend my gratitude to Nancy Deng. When we come back to China in the future, we will definitely call upon her again.

Thank you!!

Michele