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Elizabeth's Feedback on 16-Day China Tour

Client: Elizabeth
Tour Date: October 22, 2012 - November 6, 2012
Itinerary: 16 Days Beijing, Xian, Lhasa, Chongqing, Yangtze, Yichang, Shanghai Tour
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We got three other companies to give us itineraries and his was detailed, accurate, and with good suggestions. The stories I heard on the internet about Chinese travel companies service I felt would not appy to you after working with Robert as he was so detailed and really researched all my requests.

Dear Supervisor,

Robert was very patient with my questions and answered them thoroughly which made me feel comfortable with your company.

Robert was wonderful in letting us know the places we could not walk up the stairs and suggesting others that we would like. We would never have known this issue if he had not cared enough to suggest it.

Robert is the most professiona travel advisor I have ever worked with. We got three other companies to give us itineraries and his was detailed, accurate, and with good suggestions. The stories I heard on the internet about Chinese travel companies service I felt would not appy to you after working with Robert as he was so detailed and really researched all my requests. I hope the service we get from the guides and drivers in China for our trip will be as good as he was.

Really do not have any suggestions. He has been patient, kind to us, and we would love to meet him in CHina but understand he is in Guilin and we are not going there.

You have a good employee in Robert.

Thank you.

Liz

       

  • Robert Hui
  • Language: English

"There are two things to aim at in life: first, to get what you want; and ,after that, to enjoy it" ——Logan P. Smith, American writer. Majored in English, love travelling and chatting online, I think I am a lucky person to work for China Highlights Travel as a travel advisor. I can share my experience with travelers from all over the world, and fulfill their China dream with professional knowledge and passion here, this is really what I am excited for!