Charles's Feedback on 12-Day China Tour

I wanted to commend Lily Guo for her outstanding assistance and help in planning this 12 day China trip for my clients. I briefly spoke with Mrs. Constantina Pettis via telephone on October 21, 2014 while I was in travel status and have not been able to speak with each member of the group about their experience during their 12 day China visit. Mrs. Constantina Pettis was just elated, she went on and on about sites she had never seen before, how courteous their guides and drivers were and the excellent ground arrangement that Lily arranged for them. Mrs. Pettis stated that the group was especially appreciative of Lily Guo calling them every so often to check on how they were enjoying themselves.

Dear Elaine:

I wanted to commend Lily Guo for her outstanding assistance and help in planning this 12 day China trip for my clients. I briefly spoke with Mrs. Constantina Pettis via telephone on October 21, 2014 while I was in travel status and have not been able to speak with each member of the group about their experience during their 12 day China visit. Mrs. Constantina Pettis was just elated, she went on and on about sites she had never seen before, how courteous their guides and drivers were and the excellent ground arrangement that Lily arranged for them. Mrs. Pettis stated that the group was especially appreciative of Lily Guo calling them every so often to check on how they were enjoying themselves.

Elaine, as one travel professional to another, this group was special for me because these people are considered as VIPs in America because of their job titles and positions in society. For Mrs. Constantina to stated how much she enjoyed herself tells me that Lily and myself, we planned and executive the entire travel plans for this group in an excellent manner.

When I put my trust in China Highlights and Lily Guo, it was from first hand knowledge of the outstanding service that you provide. I used your service personally in April 2013 while visiting China. Your service was outstanding so when this group came along, I had no doubts as to what land operator I would use for my clients. From Laura, Susan, Joyce, Anita, Willie and myself, please convey to Lily our sincere thank you for a job well done.

We look forward to working with Lily Guo and China Highlights in the near future for all of our clients travel needs to China.

Sincerely,